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Customised merchant chatbots
Assistants that answer from your catalogue, policies and order data.
What it covers
- ◆Product discovery and sizing help
- ◆Order status and WISMO deflection
- ◆Policy and FAQ answers from your own docs
- ◆Handoff to a human with full context
- ◆Guardrails, logging and a review workflow
You get
Grounded assistant
Answers from your data, with sources, not invented copy.
Deflection reporting
Tickets avoided, and where it handed off.
Tuning cycle
Monthly review of real transcripts, and fixes.