Product guidance
Help shoppers compare products, understand compatibility, find the right option and move toward purchase.
Customised merchant chatbots
Assistants that answer from your catalogue, policies and order data.
Product discoveryand sizing help
Order statusand WISMO deflection
Policy andFAQ answers from your own docs
Useful answers, grounded in the merchant’s own information.
A merchant chatbot should know the catalogue, policies and order context—and know when it does not know enough. We build the retrieval, guardrails and handoff around your support reality.
Support deflection
Answer common delivery, returns, warranty and order-status questions from approved sources.
Human handoff
Pass the conversation to support with the customer’s question and context intact.