Problems spotted unasked
Out-of-stock bestsellers still advertised, return spikes, supplier changes, flagged before they cost you.
Store Operator
A managed ops team for Shopify stores doing $30k–150k a month: listings, inbox and store health, owned by a named operator.
Listings, SEOand broken-listing checks
Overnight supportinbox for US, UK, Canada and Australia
App conflicts,slow scripts and inventory sync fixes
We own the outcome, not a task list.
Shopify’s own tools can write a description or upload a product. What they can’t do is notice the bestseller that went out of stock while the ads kept running, or fix the app conflict that broke the cart. That’s the work we take on, with a named person accountable for it.
Technical store health
We build Shopify apps, so app conflicts, slow scripts, broken widgets and sync issues get fixed, not escalated.
Judgment by your playbook
Refunds, escalations and review moderation handled by rules you signed off, with you approving refunds.
Mistakes fixed in 24 hours
Response-time promises in writing. If we get something wrong, we fix it free within a day.
Fixed monthly packages.
Start with a free, read-only audit. If it finds work worth doing, pick a one-off cleanup or a monthly plan.
Catalog gaps, stale stock, app spend and conflicts, with a dollar figure on what we find.
One-off: fix what the audit found and write your store playbook.
About 40 SKU changes a month, SEO, broken-listing checks and a weekly report.
Everything in Listings, plus overnight support with a first reply within 4 hours.
Everything above, plus an offer calendar, creatives and a monthly growth review.
Staff accounts with limited permissions, a data processing agreement, and you approve every refund. Agencies: ask about white-label ops for your clients after launch.